At ABC Blind & Drapery, it’s important to us that your window treatment experience is seamless from start to finish. From an in-home consultation to the selection process to installation and follow-up, we want you to know exactly what to expect when working with us. Which is why in today’s blog, we are sharing a breakdown of our process from beginning to end!
in-home consultation
In-home consultations are a convenient way to design, select, and ensure you get the look you’ve always wanted. We offer in-home consultations and measuring by our experienced designers within the Central Texas service area. A scheduled in-home consultation includes a review of your needs and desires, sample books of products, patterns, and color options, a measurement of the windows, and a detailed quote. In-home consultations do not create an obligation to buy – but we are confident that after you see how easy it is to pick the perfect window treatments for your home with us, that you will!
selection process
Once you’ve decided to work with us at ABC Blind & Drapery, we quickly and efficiently start the selection process. This starts with gathering all the measurements of the windows you choose to outfit, selecting what type of window treatment you want and then custom ordering the treatments to your exact needs and wants. The perk of investing in custom window treatments is that not only will you get the exact window treatments you want down to matching the color to the rest of your space, but you also get the luxury of having the whole process dealt with for you by an ABC team member. While your order is being completed, ABC will contact you to schedule a convenient time for the installation.
installation
Because we know people lead busy lives, an appointment will allow you to plan your schedule around the installation. Prior to arriving at the installation location, our team double-checks your order to ensure it is complete and ready for installation. It is important that you are available for a quick demonstration of how the window coverings operate. In the unlikely event that you or the installation team discovers any repairs or warranty issues, we can address them quickly in-house thanks to our repair services.
follow-up
To ensure that you are satisfied with your product, we’ve implemented a follow-up procedure where we reach out to every recent customer for their thoughts and feedback on the entire process and what we can do to improve. We understand the importance of using customer’s feedback to continually learn and improve upon our process and look forward to any advice that helps us help future customers create the look they’ve always wanted in a seamless and enjoyable fashion.
If you’re ready to revamp your home with new and improved window treatments, we’d be happy to handle it all for you. Contact us to schedule an in-home consultation today!
