Warranty

Limited Lifetime Warranty

ABC Blind & Drapery warrants that our products will be free from defects in material and workmanship for as long as the original retail purchaser owns the product, provided that such products were properly installed in residential dwellings.

The obligation of ABC Blind & Drapery is limited to repair or replacement of the window fashion product(s) or components found to be defective and excludes all shipping charges, service trips, lost time, and fees for removal and re-installation of window products. Repairs will be made with the same or similar parts.
To obtain warranty service, please contact ABC Blind & Drapery to promptly repair or replace any defective parts or components without charge. Warranty claims must be accompanied by proof of purchase, details regarding the nature of the problem, location of the products, etc.

This warranty does not cover any conditions or damages resulting from accidents, alterations, misuse, abuse, exposure to the elements, excessive humidity, fading, or discoloration over time. Further, this warranty does not cover any condition or damage that results from removal of the product or re-installation in the same or another window or application. This warranty does not apply to conditions caused by normal “wear and tear” of the window product.
This warranty is exclusive and in lieu of all other obligations, liabilities, or warranties.

In no event shall ABC Blind & Drapery be liable or responsible for incidental or consequential damages, or for any other direct or indirect damage, loss, cost, expense, or fee. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. All commercial products and applications carry a one-year warranty.

Repairs

ABC offers repair services on most custom-made window coverings. Repairs can be dropped off and picked up at the 6221 N. Lamar location, at the rear door. We also offer turn-key repair service if you need your repairs to be picked up and re-installed. Typical repairs range from a common recording to replacement of tiltors and cord-locks. If we cannot fix your product, we can offer a wide selection of replacement window coverings for purchase.